Owner & Operator
It is important that if you are ordering and need files or prints quickly to choose either rush service (up to 48 hour proofs) or purchase same day service fees. Current turnarounds for PROOFS are 3-5 office days (Mon-Thur). If you are selecting a printing service, after approval your item will print and ship out the following day. If you have ordered a contour cut item there can be an additional 24hr delay due to the cutting process. I highly recommend to have your orders in 2 weeks ahead of the event so there is wiggle room for adjustments, addons, or shipping delays.
If you have not selected Rush Fee or Same Day Service I can not promise that your order will be completed any faster than the current turnarounds. At this time our shop is not issuing refunds or exchanges unless otherwise specified.
I ship overnight for most items through FedEx, but I cannot be responsible for delays due to weather or FedEx issues. After July 2021 the rate for Same Day & Rush Service will be going up. So please be mindful when placing an order.
Here at The Method Design/The Party Method we pride ourselves in giving our best to our clients. In order to do so we have to operate by certain rules. Below you will find our policies and procedures. It is important that you respect how our business operates so we can serve you with the best customer service and products. Thank you for working with The Method Design/The Party Method.
· Our turnaround is currently 3-5 business days, business days are our office hours which are Monday-Thursday 9:00 AM - 2:00 PM CST. After you recieve your proofs there may be an additional 3 business days to wrap up your project or to recieve your products. Items that require printing may need additional days for production. Keep that in mind when ordering -- if you need rush service please select that on your product to ensure a timely response.
· We are not responsible for proof reading or editing grammar on any content. When proofing desings please be diligent at making sure all content is spelled correctly, and there are no errors. We try our best but we are human.
· Once the order has shipped from our facilities we are not responsible for it's timely delivery. We ship most items through Fedex and there are sometimes instances (weather, human error, etc) out of hands that may cause delays. Keep this in mind when order printed products.
· We do not provide refunds, but issue store credit in some instances. Situations will be assesed at The Method Design's discrestion.
· We ask that you completely fill out the form associated with your order as much as possible. The more information you provide the less back and forth there will be in the starting phase. This means a faster proof for you.
· Our office hours are set so that we can maintain a healthy balance at home and in the office. Please respect these hours when messaging us on social media. If we do not reply immediately be patient and we will be back to you as soon as possible.
Owensboro, Ky 42301
Monday - Thursday
9:00 AM - 2:00 PM
Centeral Time Zone